Our Team Understands the Importance of PFAS Community Engagement & Outreach

The Environmental Protection Agency has recently announced that they have developed a new method to test for additional PFAS in the nation’s drinking water supply. Since the U.S. Environmental Protection Agency’s release of new lifetime Health Advisory Levels for perfluorooctanesulfonic acid (PFOS) and perfluoroctanoic acid (PFOA) in 2016, there has been an explosion of interest and new regulation of these and other chemicals, known as per- and polyfluoroalkyl substances (PFAS). PFAS compounds, known for their grease-resistant and water-resistant properties, have been used in a wide variety of commercial and consumer products (including carpets, clothing, upholstery, paper packaging for food including pizza boxes, fire-fighting foams and other materials designed to be waterproof, stain-resistant or non-stick).


While PFAS have garnered a great deal of public attention—and instilled some fear within communities, who are in some cases only learning about their exposure now. Regulatory decisions for addressing PFAS in drinking water, groundwater, and soil should be based on a transparent process, public participation and debate, and the best available science and reasonable risk assessments. We understand that varying degrees of resources and dedicated public information staff can make it difficult to engage with consumers and target audiences, so we are here to assist in your efforts to communicate about the value and importance of water quality.

Risk communication is a critical step in addressing emerging contaminants, especially for high-profile compounds like PFAS. There are differences in the messaging and methods by which different agencies, municipalities and organizations share information with their audiences. Given the breadth of regulatory efforts, sampling strategies, and general involvement with PFAS, it is important to communicate the best practices to help effectively and efficiently address contamination. 


Our team is currently working the Plainville Department of Public Works, the Westminster Department of Public Works, and several other Massachusetts communities to provide public outreach services. We are skilled at crafting consumer confidence/water quality reports, water conservation educational outreach materials, MS4 permitting outreach plans and communications, as well as water crisis communications strategies. Our services include, but are not limited to:

  • Crafting inserts for water/wastewater bills

  • Creating fact sheets, brochures, websites, and social media posts

  • Drafting of public notices

  • Arranging community workshops and community meetings

  • Performing tactical social media outreach

  • Pitching news stories to the media

  • Drafting press releases


Capital Strategic Solutions will collaborate with your team to develop a core of PFAS risk communication resources for your community. The material we create will help you easily collaborate and disseminate audience-appropriate information on chemicals of emerging concern. If you are interested in these types of services and/or learning more about what we do, please contact info@capital-strategic-solutions.com or call 508-690-0046.

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