Community Engagement for Infrastructure Improvements

Updated: Jun 16

We live in a time where public opinion is shaped with a click of a button and the share of a post; which makes it so important to implement a public outreach plan at the outset of a project or program. Your technical team unquestionably knows your project to its very last detail and supports it wholeheartedly, but that doesn’t guarantee your stakeholders — the workers, public, regulators, media, and elected officials — automatically will understand too. A project’s launch, progress, and completion can hinge solely on the rigor of its community engagement efforts and the care with which a program is implemented. 



Capital Strategic Solutions is an established small, woman-owned business enterprise that understands that communication, connection and collaboration are essential to the success of today’s increasingly complex infrastructure projects. Our team of experts provide a comprehensive slate of public involvement services that inform and engage the community, facilitate meaningful and constructive communication, and drive positive, collaborative progress. Our services are customized to meet the unique needs of each project and each community. We conduct objective assessments of the impacted community, and provide public outreach services that inform and educate, address concerns, and encourage constructive feedback.


Using a cost-effective mix of new technologies, social media, graphic design and time-tested, traditional communication tools, we ensure that project details and potential impacts are clearly disseminated. We work to inform clients of potential challenges, and develop project-specific tools to keep both clients and the community informed as work progresses. Our team also develops follow-up strategies that address concerns so you can focus on keeping planning design and construction moving. 

Our expertise includes: 

  • Strategic & Crisis Communications Plans

  • Community Outreach

  • Social Media Engagement

  • Website Development

  • Public Engagement Plans and Coordination

  • Presentations

  • Videos, Fact Sheets, & Newsletters

  • Stakeholder Database Development

  • Project Branding

Our team works with municipalities and agencies across the Commonwealth to provide internal and external communications services. Let's have a discussion about what it takes to keep your community informed and one step ahead of construction. Get started today, email info@Capital-Strategic-Solutions.com or call (508) 690-0046.

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